Quick answers to the questions we hear most. Still stuck? Reach us any time through our Contact page.
When will my order ship?
Every item is made to order. Nothing sits in a warehouse; your gear is printed fresh once you check out, then handed to the carrier. Production adds a few business days before your order ships, and delivery time after that depends on your location and the shipping method you pick.
Do you ship internationally?
Shipping options and rates are calculated at checkout based on where you are. If your country appears at checkout, we ship to you.
How do I care for my gear?
Each product page lists care instructions specific to that item, right in its description. As a general rule, gentle is best: machine wash apparel cold, spot clean caps and bags, hand wash the mug and water bottle, and keep everything away from bleach and harsh cleaners over the printed design.
Are the stickers waterproof?
Our vinyl stickers are made for indoor use and are not waterproof unless the product page says otherwise. They love laptops, notebooks, and other clean, dry surfaces.
Can I return or exchange my order?
Because every piece is printed just for you, please check our store policies for the full details on returns and exchanges. If something arrives damaged or incorrect, contact us right away through the Contact page and we will work with you to sort it out.
Who makes the art?
Most of the catalog is illustrated by Death2Myself, from MapleStory-inspired characters to our originals like our Penguin, Let's Go Duck Season, and Cute Panda merch. Read the full story on our About page.